Pre-Information Form
The seller, service, price, performance and withdrawal information you should read before confirming your order.
- Legal name
- TURELF GIDA ORGANİZASYON İNŞAAT SANAYİ VE TİCARET LİMİTED ŞİRKETİ
- Address
- Yalı Mah. Rıhtım Cad. No: 19 C, Maltepe / İstanbul, Türkiye
- MERSIS No
- 0869096008700001
- Tax office / VKN
- Küçükyalı Vergi Dairesi / 8690960087
- Phone
- +90 536 985 08 97
- info@veslify.com
- Web
- https://veslify.com
1. Seller / Provider
- Legal name
- TURELF GIDA ORGANİZASYON İNŞAAT SANAYİ VE TİCARET LİMİTED ŞİRKETİ
- Address
- Yalı Mah. Rıhtım Cad. No: 19 C, Maltepe / Istanbul, Türkiye
- MERSIS No.
- 0869096008700001
- Tax office / Tax ID
- Küçükyalı Tax Office / 8690960087
- Phone
- +90 536 985 08 97
- info@veslify.com
2. Essential Characteristics of the Service
The service is subscription-based access to Veslify, a cloud-based (SaaS) CRM covering RFQ, quotation, purchasing, sales and stock management. No physical product is delivered.
3. Price, Taxes and Payment
| Plan | Monthly price | Yearly price (upfront, 12 months) | Max users | Max integrations |
|---|---|---|---|---|
| Starter | 8,000 TRY (VAT incl.) | 81,600 TRY (VAT incl.) | 5 | 0 |
| Business | 12,000 TRY (VAT incl.) | 122,400 TRY (VAT incl.) | 10 | 2 |
| Pro | On request (VAT incl.) | On request (VAT incl.) | As agreed | As agreed |
- All prices include VAT. The plan, period and total amount shown in the order summary prevail.
- Yearly billing: Choosing the yearly period applies a 15% discount to the monthly list price, and the full 12-month amount is charged once, at the start of the cycle (monthly equivalent: Starter 6,800 TRY, Business 10,200 TRY — VAT incl.).
- The scope, user and integration counts and monthly price of the Pro plan are agreed on a quotation basis; the amount shown in the order summary prevails.
- A one-time setup/onboarding fee of 10,000 TRY (VAT incl.) applies to the first subscription.
- Payment is collected by credit/debit card through iyzico with 3D Secure. Card details are not stored by Veslify.
- There are no delivery or shipping costs; the service is provided electronically.
4. Term and Renewal
- Depending on the period chosen, the subscription runs in 30-day cycles (monthly plan) or 12-month / 365-day cycles (yearly plan), not calendar months, and auto-renews at the end of each cycle. The first cycle starts on the day the account is activated.
- There is no minimum commitment period; the subscription can be ended at the end of a cycle.
- Price changes apply only after the current cycle ends, with at least 30 days prior notice by e-mail.
5. Performance (Service Access)
Once payment is confirmed, your account is activated within 5 (five) business days at the latest and access details are sent to your registered e-mail. The subscription period starts when your account is activated, not when the payment is taken; the time between payment and activation is not deducted from your subscription and you receive a full 30 days in every cycle. Details are set out in the Delivery & Return Terms.
6. Right of Withdrawal and Its Exception
A BUYER qualifying as a consumer generally has a 14-day right of withdrawal without giving reasons. Withdrawal notices are sent to info@veslify.com.
7. Cancellation and Refund
The subscription may be cancelled at any time; cancellation takes effect at the end of the current cycle and the next cycle is not charged. Refund requests for the subscription fee submitted within 14 days of the payment date are honoured; after that period no refund is provided for the cycle in use. The fee for a completed setup/onboarding service is non-refundable, including within the 14-day period. Refunds are made only to the card used for payment. The Delivery & Return Terms apply.
8. Complaints and Dispute Resolution
Send requests and complaints to info@veslify.com or call +90 536 985 08 97. For consumer transactions, you may apply to the Consumer Arbitration Committee at your domicile or the place of the transaction within the monetary thresholds announced annually by the Ministry of Trade, and to the Consumer Courts above those thresholds. For B2B disputes, the courts and enforcement offices of Istanbul Anadolu have jurisdiction.
9. Acknowledgement
The BUYER acknowledges having read this Pre-Information Form in full before confirming the order, and having been informed of the essential characteristics of the service, the total price including taxes, the payment and performance method, and the right of withdrawal.